Terms and Conditions
Last updated: September 17, 2025
These Terms and Conditions explain how you may access and use AdvancedPayrollSolutions.ca and any services we offer through the site or a written agreement. By visiting the site, creating an account, or using our services, you agree to these terms. If you do not agree, do not use the site or services.
This document is written in plain language for clarity. It is a legal agreement. It does not replace specific service contracts or statements of work. If there is a conflict, your signed service contract or order form controls.
Not legal advice: We provide payroll tools and services, not legal or tax advice. You should consult your professional advisor when you need legal, tax, or accounting guidance.
1. Who we are
“Advanced Payroll Solutions,” “we,” “our,” and “us” mean the operator of AdvancedPayrollSolutions.ca.
Legal name: Advanced Payroll Solutions
Address: 888 D Capital Road Oklahoma
Email: legal@advancedpayrollsolutions.ca or support@advancedpayrollsolutions.ca
2. What these terms cover
These terms cover your use of the website, any account you open, and any paid or free services we provide, including payroll processing, statutory remittances when authorized, T4 and T4A preparation, ROEs, year end filings, and related support.
3. Eligibility and accounts
You must be the age of majority in your province or territory and able to form a contract. Keep your login details confidential. You are responsible for activity in your account. Tell us right away if you suspect unauthorized access.
4. Your responsibilities
You promise to provide complete and accurate information on time. This includes employee and contractor data, hours, salaries, benefits, start and end dates, SINs, remittance accounts, WSIB or WorkSafe account details, and banking details for payroll and remittances. You also agree to review and approve payroll previews before we run payroll.
If you provide data late, incomplete, or inaccurate, you accept that filings or payments may be delayed or calculated incorrectly. You are responsible for any penalties or interest that result from late approvals, late data, or errors in the data you supplied.
5. Our role and service scope
We act as your service provider and, when agreed in writing, your authorized agent for CRA or Service Canada submissions. We will only make filings or payments on your behalf when you have signed the required authorization forms and provided funds or funding approval. Unless a written agreement says otherwise, you remain the employer of record and you remain responsible for employment law compliance.
We use reasonable skill and care. We schedule routine maintenance and may need to suspend or limit features during maintenance or to protect the security of the service.
6. Service specific rules for payroll
- Cutoff We set a payroll cutoff so we can fund and process on time. Approvals or changes after cutoff may move to the next cycle.
- Direct deposit and remittances require cleared funds or an approved funding method. We may hold processing until funds clear.
- We can calculate and, if authorized, submit CPP, EI, and income tax remittances. If we are not authorized or funded to submit, we will provide amounts and due dates for you to pay.
- Year We can prepare and file T4, T4A, and summaries when your year end data is complete and approved.
- We can prepare ROEs when you provide required data and approvals.
- If we made an error, tell us within 30 days of discovering it. We will correct confirmed errors caused by us at no additional charge. If the error came from your data or late approvals, correction work may be billed.
7. Fees and payment
You agree to pay fees listed on the site, in a proposal, or in an order form. Fees can include per employee charges, per payroll charges, year end packages, implementation, and project based fees. Unless your agreement says otherwise, invoices are due within 15 days. Past due balances may incur interest at 1.5 percent per month, or the highest rate allowed by law, whichever is lower. You also agree to pay applicable sales taxes.
We may suspend services for non payment. Suspension does not cancel your obligation to pay amounts already due.
8. Changes to pricing or services
We may update features, pricing, or packaging. If a change materially affects you, we will give reasonable notice by email or in the app. If you continue to use the services after the change takes effect, you accept the change.
9. Acceptable use
Do not misuse the site or services. For example, do not:
- break the law or violate others’ rights
- upload malware or try to bypass security controls
- copy, decompile, or reverse engineer software, except where allowed by law
- scrape or harvest data without permission
- overload or disrupt the service
We may suspend or terminate accounts that violate these rules.
10. Third party services
The services may connect with third parties, for example banks, payment processors, CRA and Service Canada portals, time and attendance tools, and accounting platforms. Third parties are responsible for their services. Your use of third party services may be governed by their terms and privacy policies.
11. Privacy and data protection
Your privacy matters to us. Our Privacy Policy explains what we collect and how we use it. By using the site or services, you agree to the Privacy Policy. We follow reasonable administrative, technical, and physical safeguards. No method of transmission or storage is perfectly secure. If we learn of a breach that impacts you, we will notify you as required by law.
We handle personal information in line with Canadian privacy laws, including PIPEDA where applicable. If you need a data processing addendum, contact us.
12. Confidential information
Each party may receive confidential information from the other. Each party will use the other’s confidential information only to provide or receive the services and will protect it with the same level of care used for its own confidential information. This duty does not apply to information that becomes public through no fault of the receiving party, was already known without duty of confidentiality, was independently developed, or is required to be disclosed by law.
13. Intellectual property
We and our licensors own the site, software, documentation, and all related intellectual property. You receive a limited, revocable, non exclusive, non transferable right to use the site and services during your subscription or project term. You may not remove proprietary notices.
You grant us a worldwide, royalty free license to use your logos and name for client lists and testimonials, unless your written request says not to. You also grant us a license to use content you upload as needed to provide the services.
14. Feedback
If you give us ideas or suggestions, you allow us to use them without restriction or payment.
15. Warranties and disclaimers
Except as stated in a signed agreement, the site and services are provided “as is.” We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non infringement. We do not guarantee uninterrupted or error free operation.
16. Limitation of liability
To the maximum extent allowed by law, neither party is liable for any lost profits, lost revenues, loss of goodwill, or indirect or consequential damages. Our total liability for all claims in any 12 month period is limited to the amount you paid to us for the services that gave rise to the claim during that period. These limits do not apply to amounts owed for your payment obligations, to your indemnities, or to losses caused by a party’s willful misconduct.
17. Indemnity
You will defend and indemnify us from claims, damages, and costs that arise from your use of the services, your breach of these terms, or your failure to meet employer obligations, including penalties and interest that result from inaccurate or late information you provided. We will defend and indemnify you from claims that the services infringe another party’s intellectual property rights, provided you notify us promptly and allow us to control the defense.
18. Term, suspension, and termination
These terms start when you first use the site or services and continue until terminated. Either party may terminate for convenience on 30 days’ notice, unless your order form sets a fixed term. Either party may terminate for cause if the other party does not fix a material breach within 15 days after written notice. We may suspend the services if required by law, for security reasons, or for non payment.
When the services end, we will provide a reasonable export of your payroll reports and year to date data on request. We may keep copies as required by law and for backup. You are responsible for downloading your data before your access ends.
19. Communications and electronic notices
You agree to receive notices by email or in product messages. You consent to do business electronically. Keep your contact information current.
20. Marketing emails
We follow Canada’s Anti Spam Legislation. You can opt out of marketing emails at any time. Service emails that relate to your account or transactions are not marketing.
21. Export and sanctions compliance
You promise not to use or access the services in violation of export or sanctions laws.
22. Force majeure
Neither party is liable for delays or failures caused by events outside its reasonable control, such as power outages, internet failures, labor disputes, pandemics, government actions, or natural disasters. Payment obligations are not excused.
23. Governing law and disputes
These terms are governed by the laws of the Province of Ontario and the laws of Canada. The courts located in Toronto, Ontario will have exclusive jurisdiction, except that either party may seek injunctive relief in any court with jurisdiction. You and we will first try to resolve disputes through good faith discussion.
24. Changes to these terms
We may update these terms. If the change is material, we will provide notice. The updated terms apply when posted. If you keep using the services after the effective date, you accept the new terms.
25. Entire agreement and order of precedence
These terms, the Privacy Policy, and any signed order form or statement of work form the entire agreement for the services. If documents conflict, the order form or statement of work controls, then these terms, then the Privacy Policy.
26. Assignment
You may not assign your rights or obligations without our written consent. We may assign to an affiliate or in connection with a merger, acquisition, or sale of assets.
27. No waiver and severability
If we do not enforce a term, that does not mean we give up the right to enforce it later. If any part of these terms is found invalid, the rest remains in effect.
28. Contact
Questions about these terms or a request for a data processing addendum can be sent to legal@advancedpayrollsolutions.ca.
Acknowledgement
By using the site or services, you confirm that you have read these terms, you understand them, and you agree to be bound by them.
